INQUIRY
	Assessment – Discover the assets and needs of organizations and communities. Systematically incorporate community voices with new and existing data. Produce clear, usable reports. Research – Conduct and implement research studies, surveys, and focus groups. Develop practical policy, program, and strategic communications solutions.
PLANNING & EVALUATION
	Strategic and sustainability planning – Design programs with outcomes in mind. Clarify priorities for collaborative and organizational goals and activities. Identify funding sources. Build the internal capacity and community support needed to accomplish goals. Evaluation – Identify, gather, and interpret critical information for program excellence. Establish quantitative and qualitative accountability and evaluation plans. Employ norm-referenced standardized instruments to capture the impact of services.
MANAGEMENT, FACILITATION & TRAINING
	Internal capacity building – Analyze organizations’ strengths and needs in the areas of governance and board development, partner relationships, organizational structure, accountability systems, short- and long-term planning, human resources, and communications. Financial management for non-profits – Provide support for sound administrative and financial management, reasonable budgets, successful fund raising, and long-term financial planning. Meeting facilitation – Ensure that meetings accomplish the intended purposes and help move organizations forward toward the achievement of significant goals. Training and professional development – Tailor curriculum design and delivery across all of our service areas, from community engagement and sustainability planning to outcome accountability systems and evaluation design.
COMMUNICATIONS
	Reporting – Distill and disseminate organizational knowledge and research findings through evaluation reports, case studies, and needs assessments. Communications – Develop, manage, and implement both public and targeted communications efforts. Outreach – Create and execute public awareness and education campaigns, community outreach programs, web sites, marketing collateral, grant proposals, fundraising solicitations, publications, and more.